Refund policy

Custom Products:
All custom Hot Wheels and handmade items are final sale. No returns or refunds are accepted on these items.
If your item arrives damaged in shipping, please contact us within 7 days with photos of the damage. Email: mikeshobbyplanet@gmail.com

Affiliate Products:
Many products on this website are sold through affiliate partners.
All returns, refunds, or product issues must be handled directly with the selling company.
Please check their return policy before placing your order.

Standard Return Policy (Non-Custom, Non-Affiliate):

• Returns accepted within 30 days of delivery

• Item must be unused and in original packaging

• Return shipping is the buyer's responsibility unless item is damaged or incorrect

• Email mikeshobbyplanet@gmail.com to start a return

Refunds:
Approved returns will be refunded to your original payment method within 5–7 business days after inspection.